Complaints and Suggestions
This page is dedicated to receiving customer complaints and suggestions to improve service quality at FinjanX.
When Submitting a Complaint
Please include the order number if available, describe the issue, mention when it happened, and provide any details that help the management review it accurately.
When Submitting a Suggestion
Please explain the idea and the expected benefit so the management can review it and apply what is suitable.
Follow-up Process
Complaints and suggestions are reviewed based on priority, and the customer may be contacted for additional information before the appropriate action is taken.
Submit a Complaint or Suggestion
Send your feedback and it will be saved for follow-up.